Our primary method of communication with you is by email. Therefore please ensure the e-mail address you provide us with is correct. All order and dispatch confirmations will be sent to the e-mail address you provide.
In the unlikely event of a problem with your order, we will contact you by telephone. Again, please ensure the contact telephone numbers you provide are accurate.
Please send your message to bythefire@hotmail.co.uk Our company policy is to reply to all messages received within 24 hours (Saturday, Sunday and Bank holidays excluded). |